Felix Otieno

I am a dedicated and enthusiastic software engineering student on the cusp of graduation, eagerly seeking an IT Support role. With a strong background in working with React, I have honed my problem-solving and analytical skills, which I believe will be invaluable in providing top-notch technical assistance to users.

During my academic journey, I've acquired hands-on experience in web development, ensuring efficient user experiences and troubleshooting technical issues. I am a quick learner and possess a genuine passion for helping others, making me adept at resolving problems promptly and effectively.

My ability to communicate technical concepts in a clear and concise manner enables me to bridge the gap between complex technicalities and end-users, ensuring a seamless experience for everyone.

As a proactive team player, I am eager to contribute my expertise and adaptability to support your organization's IT infrastructure and enhance overall productivity. I thrive in dynamic environments and look forward to utilizing my skills in troubleshooting, customer service, and software knowledge to deliver exceptional IT support.

I am excited about the opportunity to contribute my skills and grow professionally as an IT Support professional. Thank you for considering my application.

June 2022 to August 2022: Turnkey Africa Limited: Software engineer attaché for a period of 3 months

• Worked with the IT teams and the system architects to install and manage servers, and gained experience in working with Linux commands and Shell scripting.
• Experience in working with developers to develop and maintain CRM systems working with JavaScript frameworks (e.g. React, Ruby &Angular).
• Understanding of web ecosystem HTTP request /response sessions/APIs/ browser side JavaScript development/debugging of HTML, and CSS codes.
• Exceptional written and verbal communication skills for transmitting application requirements and building relationships.
• Experience in writing and maintaining codes (python, Java, Ruby) and gained experience in working with SQL databases.
• Knowledge and awareness of industry trends within applications development, cloud computing, virtualization hosted services, multitenant cloud infrastructure, and storage systems which may include new front-end development patterns.

2019 to 2023: Bachelor of Science in Software Engineering

School of Pure and Applied Sciences

Kirinyaga University

• Completed my course study awaiting for graduation October 2023 
• Affiliate member of the Computer Society of Kirinyaga, working together with a group of students to develop mobile and web applications, organize developer’s forum meetings, and share their skills on and off campus.
• Power Learn Project: January 2023 to September 2023: Member of Power Learning community cohort 3, the program is meant to train young people from Africa, starting at a point of little experience to skilled software developers ready to get into the marketplace and jump on the next phase of their learning at an advanced level.