Felkin Koyi

To leverage my expertise in media, communication and administration to drive organizational success while fostering personal growth in a dynamic, creative environment that encourages innovation and the opportunity to make a positive impact.

Internship at Public Service Commission (2025-03 – Present)

Internship role involving media and communications support

• Captured high-quality photographs and drafted engaging articles and news stories for social media and internal publications to highlight commission activities and initiatives.
• Conducting media reviews and monitor public narratives to inform internal communications strategy.
• Provided front-line public service support by responding to citizen inquiries and delivering accurate information on services, policies, procedures, employment opportunities, and the commission's programs and initiatives.
• Maintained detailed logs of citizen interactions across multiple channels and analyzed feedback to identify common concerns, contributing to improved public service delivery.

Casual at Mumias Sugar Company (2022-07 – 2025-03)

Casual worker in production operations

• Monitoring production processes to ensure efficiency and seamless operations. Cleaning and organizing work area to maintain safety and productivity.
• Being flexible to take on different roles.
• Minor equipment and machinery maintenance and reporting any issues to supervisors' personnel through teamwork and communication enhancing overall safety compliance.

Attachee at N.H.I.F Mumias Offices (2021-08 – 2021-11)

Attachee role in NHIF data management and claims processing

• Captured and verified member data in the NHIF systems with 100% accuracy.
• Validating claims and ensuring consistency between form and system entries.
• Reviewed and approved claims for payment improving processing efficiency.

IEBC Clerical Officer at Mumias Township Primary (2017-07 – 2017-08)

Electoral operations support during elections

• Educated voters on voting processes, increasing awareness and participation.
• Assisted in the voting process, ensuring smooth execution during elections.
• Collaborated in vote counting and ensuring accuracy in reported results.

Bachelor of Science in Media Science – Moi University (2016-09 – 2021-12)

High School Certificate – Chavakali High School (2012-02 – 2015-11)

Primary School Certificate – Busweta Primary School (2004 – 2011)