IT Support/ Customer care/ Front Desk
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I am a motivated IT support technician who seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment.
Good analytical and troubleshooting abilities
Sales and Marketing
Database Maintenance
System Administration
Good understanding of installations and updates
Technological proficiency.
File Transfer Services
Interpersonal communication.
LAN/WAN development, basic electronics,
MS-DOS 6.22, Windows 3.11/ 9X/ XP, Vista, UNIX
Knowledge of viruses, application glitches,
Good troubleshooting and repair of computers
Software management.
Project management
MS Office (Word, Excel, Outlook, PowerPoint
User Training Expertise
Data Processing
Technical Documentation
Nursery School Jan 2003 - Nov 2005
Bhagini Samaj Nursery School, Kisumu
Primary School Jan 2006 - Nov 2013
Bhayanai Primary School, Kisumu
Examination: Kenya Certificate for Primary School (KCPE)
Secondary School Jan 2014 - Nov 2017
Friends School Kaimosi Girls, Kisumu
Examination: Kenya Certificate for Secondary School (KCSE)
University May 2018 - Dec 2019
KCA University, Kisumu
Diploma In Information Technology.
University Jan 2021 - Apr 2021
Institute of Advanced Technology, Kisumu CCNA CISCO
University Jan 2021 - Apr 2023
KCA University, Kisumu
Bachelors of Science in Information Technology
