Flavian Kathurima

ICT Technician

Talent

Nairobi, Nairobi CountyMember since September 14, 2026

Software installationTroubleshootingHardware maintenanceWindowsLinuxMS Office SuiteBusiness application deploymentSoftware patchingSystem updatesWi-Fi setupNetwork troubleshootingRouting diagnosticsDevice connectivity supportAccount provisioningUser supportData backup/recovery workflowsSystem administrationHTMLCSSJavaKotlinJavaScriptPHPPythonMySQLQlik SenseQlikViewFineBIOpenRPANode-RED

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Software installationTroubleshootingHardware maintenanceWindowsLinux

About

Diploma in Information Technology graduate with practical experience in end-user IT support, hardware maintenance, network troubleshooting, and database management. Proven track record of configuring workstations, resolving technical issues, managing user accounts, and conducting routine system maintenance and data backups. Highly organized, detail-oriented, and proficient in delivering prompt technical assistance to support smooth business operations.

Experience

Business Intelligence & RPA Intern at SYBYL (2026-04 – Present)

Designed, modeled, and deployed interactive dashboards and reports using Qlik Sense, QlikView, and FineBI to support data-driven decision-making
Built automated software workflows and web scraping scripts using OpenRPA and Node-RED for seamless data integration and transaction reconciliation
Formulated complex set analysis expressions and structured data load scripts to clean and transform raw datasets

ICT Attachee at The Judiciary - Meru Law Courts (2025-01 – 2025-04)

Assisted with troubleshooting hardware/software issues
Supported network maintenance and performed data backups
Helped staff with computer operations and IT-related tasks

Web Developer at Freelance

Developed a user-friendly, database-backed web-based SMS management system for a client, covering user interface, recipient data and message workflows.