Florence Muthiru

With over 6 years of experience in transcription, I excel in transcribing audio recordings with high accuracy and ensuring data confidentiality. Proficient in utilizing transcription software and maintaining quality standards.

Transcriptionist at Transcribio (2021-01 – Present)

• Transcribes recorded audio with high accuracy to ensure reliable documentation and improve overall data quality for client use.

Transcriber at Transcribio (2021-01 – Present)

• Accurate Transcription. Listening to audio and accurately transcribing spoken words into text for both general and medical files.
• Editing/Refining AI Transcripts. Reviewing and correcting transcripts initially generated by AI tools to ensure accuracy and coherence.
• Proofreading and editing. Checking transcribed documents for spelling, grammar, punctuation, and formatting errors before final submission.
• Researching content. Searching for accurate spellings of technical terms, proper nouns, and foreign phrases.
• Adhering to guidelines by following strict formatting rules provided by the company.
• Meeting deadlines by delivering completed transcripts within established, often strict, timeframes.
• Maintaining confidentiality by ensuring the security and privacy of sensitive information within the recordings.
• Reviewing tasks done by the transcribers as per the company guidelines.

Transcriptionist at Speechpad Transcription & Caption Services (2022-02 – 2024-08)

• Transcribed audio recordings with high accuracy to ensure reliable documentation and improve overall data quality for client use.

Transcriptionist at Scribie (2020-01 – 2024-02)

• Transcribed audio recordings with high accuracy to ensure clear, reliable documentation for client reference and compliance purposes.
• Reviewed and edited transcripts to maintain consistency and correct errors, improving overall quality and readability for end users.
• Collaborated with project teams to clarify unclear audio segments, enhancing transcript completeness and customer satisfaction.
• Organized and prioritized transcription assignments to meet deadlines, optimizing workflow efficiency and timely delivery.
• Utilized transcription software to streamline the conversion process, increasing productivity while maintaining accuracy standards.

Transcriber at Scribie (2020-01 – 2024-02)

• Accurate Transcription. Listening to audio and accurately transcribing spoken words into text for both general, legal and medical files.
• Editing/Refining AI Transcripts. Reviewing and correcting transcripts initially generated by AI tools to ensure accuracy and coherence.
• Proofreading and editing. Checking transcribed documents for spelling, grammar, punctuation, and formatting errors before final submission.
• Researching content. Searching for accurate spellings of technical terms, proper nouns, and foreign phrases.
• Provide administrative support.
• Devising and maintaining office systems, including data management and filing.
• Liaising with clients, suppliers and other staff.
• Arranging appointments.
• Taking messages.
• Typing/word processing.
• Filing.
• Organizing meetings.
• Displayed absolute discretion at handling confidential

Assistant Center Manager at Amedo Centres Kenya Ltd (2015-11 – 2020-06)

Systematic Administrative Assistant with over four year's successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, honest, punctual and productive professional when working with little to no supervision.

Transcriber at Speechpad

• Accurate Transcription. Listening to audio and accurately transcribing spoken words into text for general files.
• Editing/Refining AI Transcripts. Reviewing and correcting transcripts initially generated by AI tools to ensure accuracy and coherence.
• Proofreading and editing. Checking transcribed documents for spelling, grammar, punctuation, and formatting errors before final submission.
• Researching content. Searching for accurate spellings of technical terms, proper nouns, and foreign phrases.

CPA 1 – Dima college (2013-01)

Diploma in Business Administration in Business Administration – Nairobi Technical Training Institute (2009-01 – 2010-01)