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My name is Fred, friendly and professional technical support specialist with extensive experience resolving escalated customer and staff complaints and issues. Strong interpersonal skills proven through customer and staff satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty. Seeking a position as a customer service representative to continue career growth into management.
I'm the technical support specialist at Elimu Holdings limited and have worked for 3 years now as have assisting the team and customers meet their desired targets. Previously have worked as a developer, technical consultant and this has enriched me with experience as interact daily with different people and data all to achieve targets for the organization and for personal growth.
I have a Diploma in Information Communication technology (ICT) from PC kinyanjui TT.