Fredrick Kahora

I am 32 years old Kenyan, an undergraduate with Bachelor of Science in Computer information systems degree course at Kenya Methodist University. I can provide primary customer interface for ICT Customer Service, the Service desk and technical support. Ihave the capacity to support offer full support on how to full use ICT equipment, application other resources.

Having seven years’ experience, can offer 1st level support, I do ensure that the service desk up-to-date and update requester on the relevant information that they should know concerning the status of their calls.I have practical skills including windows client and server operating systems installation, configurations, maintenance and management, computer hardware and maintenance, basic networking support and troubleshooting, Having served as IT help technician, I have sufficient skills to ensure that clients are satisfied with the service offered. I am self-driven, motivated by satisfaction of our consumers and a team player, excellent interpersonal skills and attitudes. I will be very grateful if my application is considered.

Yours faithfully,

Fredrick Wainaina Kahora.

I can provide primary customer interface for ICT Customer Service, the Service desk and technical support. Ihave the capacity to support offer full support on how to full use ICT equipment, application other resources. Having seven years’ experience, can offer 1st level support, I do ensure that the service desk up-to-date and update requester on the relevant information that they should know concerning the status of their calls.I have practical skills including windows client and server operating systems installation, configurations, maintenance and management, computer hardware and maintenance, basic networking support and troubleshooting, Having served as IT help technician, I have sufficient skills to ensure that clients are satisfied with the service offered.

I am self-driven, motivated by satisfaction of our consumers and a team player, excellent interpersonal skills and attitudes. I will be very grateful if my application is considered.

Yours faithfully,

Fredrick Wainaina Kahora.

I Hold Bsc:Computer Information systems from Kenya Methodist University,

I hold a diploma in Computer Science from Kenya institute of media and technology