Fridar Kyove

Dedicated Office Assistant with a years of experience in making routine office errands as efficient as possible. Offering excellent communication, planning and prioritization skills demonstrated in over a year’s performance. Skilled at office management and front desk tasks, Operating & safe keeping basic office equipment, managing mail and filing documents,ensuring general office cleanliness, keeping the office supplied and organized

September 2022-current: megarent property & commercial services

Office Administrator/data entry

• Greet visitors in a professional manner
• Provide visitors with information and direct them accordingly
• Complete clerical tasks such as filing, copying and distributing mail. 
• Drafted and edited letters and emails and made and ansewred phone calls and documentation for clients.
•  Implemented a paperless office initiative , transitioning from paper-based processes to a digital platform, resulting in a 50% increase in operational efficiency.
• Update and improve databases of client, including updating information when necessary, increasing accuracy by over 95%.
• Successfully resolved customer complaints and inquiries with professionalism and efficiency, maintaining a high level of customer satisfaction.
• Handling effectively office petty cash
• Managed busy office, took 50+ phone calls daily.
• Responded to 20+ customer emails daily.
• Used MS Office to write 50+ documents.

Office Assistant/Receptionist

• Confirmed appointments, communicated with clients and updated client records.
• Greeted an average of 15 incoming visitors and customers per day professionally and provided friendly, knowledgeable assistance.
• Handling effectively office petty cash
• Entered numerical data into databases with speed and accuracy 
• Verified data files prior to entry to maintain high data accuracy.
• Excelled in eliminating unnecessary paperwork.

•  Diploma in computer studies
•  Certificate in computer studies