Fulgence Mutijima

IT Support Engineer - Primeplast LDA - Finance Industry, Angola

(2024-05 - 2026-05)

Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD for 200+ users, maintaining robust access control
Reduced ticket resolution time by streamlining helpdesk workflows, knowledge-base docs, and AI-driven automation across Jira & ServiceNow
Led IT security initiatives aligned with finance compliance standards and delivered M365 training sessions boosting digital adoption

Treasury Officer - Milbridge Holding SA

(2021-06 - 2024-05)

Managed full-cycle financial transactions — cash, bank transfers, reconciliations, and deposits — ensuring accuracy and regulatory compliance
Developed structured payment plans and conducted regular audits safeguarding high-value company assets
Verified invoices and maintained proof-of-payment documentation, reducing discrepancies and improving audit readiness

Technical Director - PHILOS MC LTD

(2019-12 - 2021-06)

Directed IT strategy and oversaw end-to-end delivery of network, software, and hardware projects across the organisation
Produced technical drawings for CCTV, network, and software installations in collaboration with design teams
Evaluated and deployed emerging technologies, measurably improving operational efficiency for staff and executives

IT Officer - PHILOS MC LTD - Kigali, Rwanda

(2018-12 - 2019-12)

Installed and configured network infrastructure and CCTV systems for corporate clients while leading a team of ICT officers

Chief Technician Officer (CTO) - Global Elite Consortium

(2017-08 - 2018-12)

Led CCTV, network configuration, and maintenance operations across multiple sites, managing and mentoring ICT officer teams

ICDL Coordinator & System Administrator (Internship) - World Wide E-Learning Campus - Kigali, Rwanda

(2016-10 - 2017-08)

Coordinated ICDL programmes, administered LMS platforms (Moodle, Canvas, Blackboard), and developed e-learning content using Articulate 360 and Adobe Captivate

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