Gabriel Odhiambo

I'm currently working as an operation customer expert, caption call at Teleperformance international company, Kenya. This is a call center, my campaign is specifically designed to help people with hard of hearing setbacks, communicate effectively with their families, friends and on professional grounds through call captioning.

Operations customer expert - Teleperformance Kenya - Nairobi, Kenya

(2025-10-06)

I'm currently working as an operation customer expert, caption call at Teleperformance international company, Kenya. This is a call center, my campaign is specifically designed to help people with hard of hearing setbacks, communicate effectively with their families, friends and on professional grounds through call captioning.

Trade development representative - Evolving Outsourcing Solution (Telkom Kenya) / Kenya Maritime and Fisheries Research Institute - Kisumu, Kenya

(2025-08-12 - 2025-10-05)

At telkom Kenya, I was tasked with an opportunity to lead Kisumu west cluster, ensuring customer engagement and onboarding. Ensuring a collaborative engagement between the organization and it's public or clients.

Customer experience manager attachee - Evolving Outsourcing Solution (Telkom Kenya) / Kenya Maritime and Fisheries Research Institute - Kisumu, Kenya

(2024-05-23 - 2024-08-24)

• Assisting in managing social media platforms and replying to questions regarding the products and services offered.
• Acquisition of knowledge and skills in corporate communication work.
• Assisting in drafting press releases in regards to the company's products and services.
• Participated in community outreach activities, volunteering activities and other Community Social Responsibility Initiatives.

Financial advisor/sales officer and marketing officer - CIC insurance company - Kisumu, Kenya

(2025-01-08 - 2025-08-11)

• Selling the company's policies to potential clients.
• Doing marketing of life insurance policies.i.e academia, Invest Plan and Smart saver.
• Offering financial advice to prospects, in nexus to the company's policies.

Marketing Executive - RealData international company - Remote

(2025-05-23)

• Identifying companies and organization's lacking websites.
• Calling and monitoring leads assigned by the organization (RealData) and doing follow up.
• Conducting overall marketing activities.

Bachelor of science - Communication and public relations - Rongo university (2021-09-23 - 2025-04-24) Migori, Kenya