Gabriel Ronalds

Strategic IT leader with 10+ years driving enterprise infrastructure, cloud, and digital transformation across 9 countries. Expert in Azure/M365, Cisco Meraki, and security compliance (NIST, Intune). Proven ability to scale resilient systems, lead cross-border teams, and align IT investments with organizational goals.

Regional IT Specialist, EAGL Region - Danish Refugee Council (DRC) - Nairobi, Kenya

(2023-01 - 2025-12)

Promoted to oversee IT strategy and operations across the East Africa and Great Lakes region, ensuring alignment with global DRC ICT goals, standards and objectives. Responsible for the technical development and career progression of the regional IT team, serving as a hiring evaluator and shifting team culture toward value creation.

• Led regional IT strategy for EAGL (9 countries), aligning digital investments with organizational goals and driving infrastructure resilience across all country offices
• Spearheaded rollout of Heimdal, Intune, Entra AD, and NIST compliance frameworks; migrated 50+ Meraki sites from co-termination to subscription licensing model
• Built and deployed digitized tools across 9 countries using Microsoft Power Platform (PowerApps, Power Automate); created Power BI dashboard tracking IT spend vs. budget

Regional IT Officer, EAGL Region - Danish Refugee Council (DRC) - Nairobi, Kenya

(2018-11 - 2022-12)

• Administered 50+ Cisco Meraki appliances (MX/MR) across 9 countries, enforcing L3/L7 firewall, IDS/IPS, VLAN segmentation, and Site-to-Site/Client VPN policies
• Managed Proxmox hypervisor environments hosting payroll, print, RADIUS, and backup servers; enforced MDM and device-fingerprinting for network security compliance
• Drafted and enforced ISP Terms of Reference across Fibre, P2P, and VSAT deployments; selected as core member of the Global Meraki Support Specialist Team

Network and Systems Administrator - DewCIS Solutions Ltd - Nairobi, Kenya

(2014-11 - 2018-12)

Directed cybersecurity engineering projects for high-profile clients, including ACORD and KEMSA. Accountable for data integrity, policy compliance, and the development of foundational security standards for organizations without pre-existing frameworks. Led the technical implementation of secure, scalable B2B infrastructure for high-volume stakeholders.

• Delivered full-lifecycle network infrastructure projects achieving 95.5% SLA and 20-minute MTTR; deployed IoT (Raspberry Pi) Data Centre monitoring and real-time threat detection via SolarWinds and Security Onion