Gakere John

Motivated, adaptable and hardworking young professional with a diverse background in Information Technology, Cybersecurity, Data Analysis, Artificial Intelligence, Business, Digital Marketing, Customer Service and Electrical Installation. I have completed several professional training programme through Cisco Networking Academy, ABE United Kingdom, Brighter Monday and NITA, with additional ongoing training in Data Analysis and Python Programming. I also have practical experience in customer service, cash handling, data entry, digital services and business operations.

I am a quick learner with strong communication, problem-solving, teamwork and attention-to-detail skills. I am seeking an opportunity where I can apply my existing skills, gain practical experience and continue developing professionally.

Shop Operator / Cashier at INBET KENYA

Duration: 1 Year Responsibilities & Achievements

• Provided professional customer service and assistance.
• Handled cash and processed customer transactions accurately.
• Maintained transaction records and performed data entry.
• Assisted with basic financial checks and reconciliation.
• Communicated effectively with customers from different backgrounds.
• Supported daily shop operations.
• Maintained accuracy and accountability when handling cash.
• Demonstrated reliability, honesty and attention to detail.

Digital Services / Computer Support at CYBER CAFÉ

Duration: 6 Months Responsibilities

• Assisted customers with computer and digital services.
• Assisted with online applications and digital processes.
• Performed data entry and document preparation.
• Assisted customers with printing and other digital document services.
• Provided basic computer and software assistance.
• Helped customers navigate online platforms.
• Maintained good customer relationships.
• Supported the smooth running of daily cyber café activities.

Kenya Certificate of Secondary Education (KCSE) (2023)