Intern at Unclaimed Financial Assets Authority (UFAA) (2026-01 – Present)
- Creating, organizing, and classifying official records and documents
- Ensuring proper filing systems for easy retrieval
- Maintaining both physical and electronic records
- Retrieving files and documents for staff, management, audits, and legal purposes
- Tracking file movement to avoid loss or misplacement
- Identifying records due for archiving or disposal according to records retention schedules
- Ensuring disposal follows legal and institutional guidelines
- Updating databases and records management systems
- Ensuring accuracy and integrity of information
- Ensuring records management practices comply with government regulations and records policies
- Supporting compliance with data protection and public records laws
- Preserving important historical and legal records
- Managing archives for long-term reference
- Receiving, registering, sorting, and dispatching incoming and outgoing mail/documents
- Providing required records during audits, inspections, or investigations
- Assisting in verifying ownership and claims of unclaimed assets
- Managing scanned documents via electronic document/record management systems (EDMS) / (ERMS)
- Ensuring backup and security of digital files
- Assisting clients or claimants in accessing relevant records and forms
- Guiding staff on proper records handling procedures
- Preparing reports on records status, file movements, and records inventory
Mitumba Clothes Seller at Self-employed (2019-01 – Present)
Selling of mitumba (second hand) clothes.
Total Customer Attendant at Retail Store (2019-01 – 2025-12)
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Updating sales, fuel, employee, maintenance, financial, safety and compliance records
- Maintained current knowledge of store promotions and highlighted sales to customers
- Resolved customer complaints and maintained clean and tidy checkout area
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
- Maintained customer satisfaction while handling product returns quickly and professionally
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Maintained reports of transactions and greeted customers when entering and leaving establishments
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
- Processed POS transactions, including checks, cash and credit purchases or refunds
Attaché at Kenyatta University (2018-05 – 2018-08)
- Organized common reading areas, reshelved books and performed cleaning duties such as vacuuming and dusting
- Greeted visitors, answered questions and made book recommendations across subjects and genres
- Scanned and bagged books, movies, tapes, magazines and other items at check-out desk
- Assembled requested library and loaned materials for users
- Assisted patrons with finding and selecting books and materials using Online Public Access Catalog
- Promoted early childhood and adult literacy programs through school and community outreach
- Promoted library at special events and community gatherings
- Shelved books by subject according to Dewey Decimal System
- Cataloged items using FAST subject headings
- Scanned returned materials using and generated reports to track overdue and missing books
- Checked out and renewed materials, received overdue payment fees and answered phones at front desk
- Advised card holders about library policies, hours and fees
- Maintained accurate records and confidentiality of library book and periodical inventory
- Kept detailed records of lending transactions and library users
- Helped and supported staff regarding facility maintenance, security and services
Computer Repairs Technician at Self-employed (2016-01 – Present)
- Software application installation
Clerk at IEBC (Independent Electoral and Boundaries Commission) (2017-08 – 2017-08)
