Geoffrey Wanjala
Technical support/Data Analyst/Sales rep
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About
Professional Summary
I am an ICT professional with experience and expertise in Database management, data entry security Unified
Communications, Networking and configuration of devices e.g. IP phones, Software & Hardware Maintenance,
Networks infrastructure management, information security, systems administration, Server management, Front end design and development. I have strongly developed passion as a sales agent and learned skills of sales and now willing to clip up the ladder.
I can work independently with no supervision and have all tasks excellently performed, as I have developed my skills as a resourceful problem solver who uses his initiatives and skills to get exercises at hand done, and good team player.
Other valuable capabilities I have attained as part of my experience include Team supervision, research, and client relationship management
Experience
Professional Experience
Jul~November_ 2022 : Data Analyst
Working as a data clerk hallmark Marketing and advertising Ltd
February-20201_June2022:. Merchandiser.
Working for Hayat Kimya Ltd under Hallmark Marketing and Advertising Agency
January 2021-Feb 2021 - Two months contract.
Apollo Agriculture Call Center agent, sales department
September 2020-December 2020: Tradco services Ltd, Worked as merchandiser ,
February 2020- August 2020
SALES ASSOCIATE: Hallmark Marketing,
Both as a Trade Developer and later as a
Merchandiser under fresha Dairy Ltd.
Apr 2019 – January 2020 :
SUPPORT ENGINEER: Lance Alexander Communications LTD
Responsibilities
Installation, configuration, and support for Unified Communications, and Contact Centers (3CX,
Sangoma Phones, etc) working as a call center agent for lead generation
Working on Voice broadcasting and SMS, Lead generation for our clients o Physical layer out networking structure o Customer support team 3CX telephony system
Education
From 2013-2019
BSC computer Science, KIBABII UNIVERSITY, scored second class lower division.
2008-2012
Secondary school, Chiliba Secondary school obtained a mean grade, B+(plus)
