Geofrey Changangu

I am an active and detail-oriented professional with over 16 years of experience in strategic policy direction, organizational development, and managing organizational administrative functions. I have a demonstrable record and understanding of development processes, operations management, relationship development, and coordinating proactive approaches to the implementation of operational and business development plans. I am knowledgeable about financial reporting, Treasury management, bancassurance (underwriting), trade finance, budget preparation, and implementation.

In addition, I have 8 years of experience having worked as a board member for different institutions, where I advised and established policies, made significant and strategic decisions, and oversaw the organization's activity in cutting costs and increasing efficiency. I am currently looking for a challenging working environment, that offers a significant contribution whether operating independently or leading an efficient and productive team.

Apr 2018 to date County Government of Kitui Position: Chief Officer - ICT, Training, and Youth Development

Key Achievements:

• Best Department in Budget preparation and implementation in both Absorption and guidelines
• Implemented 22 fully equipped ICT centers in Kitui County 
• Implemented Kitui County revenue collection system-awarded Silver mark at CIO 100 awards year 2021
• Trained over 4000 youths in live earning skills(under youth skills development) which led to the birth of Kitui County Textile centre(KICOTEC)
• Turned around the Training and skills development department which saw growth in the number of trainees from 4,200 in the year 2018 to the current 7,200(Vocational training center trainees) with quality training which saw Kitui County become a major stakeholder in Technical and Vocational training in Kenya.
• Initiated and came up with Kitui County Youth draft policy which is now at cabinet level Pending Approval
• Best Manager-Vocational training center ( VTC) Grant year 2019/2020, 2020/2021

Responsibilities:

• Head of administration in the Ministry.
• Accounting officer to the Ministry(AIE Holder-Budgets,Payments,Procurement,and revenue administration)
• Providing strategic policy direction.
• Developing and implementing an effective performance management system.
• Ensuring effective and efficient use of financial and human resources.
• Maintaining effective collaboration with other organs of Government, the private sector, and other stakeholders.
• Promoting values and principles spelled out in Articles 10 and 232 of the constitution of Kenya 2010.
• Ensure the achievement of County goals and objectives and inter-Governmental programs and projects.

Oct 2014 - Feb 2018 National Bank of Kenya (NBK), Malindi BranchPosition: Branch Manager

Key Achievements:

• Turned around Business at Malindi Branch from a customer asset base of 53 Million to 283 million Within a year
• Turned around Business at National Bank Malindi Branch from score 1 to Score 4 on a 1-5 scorecard.

Responsibilities:

• Business planning, analysis, and reporting(Institutional,Corporate, MSMEs, and retail Banking)
• Budget preparation and management, financial analysis,controls and reporting
• Managed all risks, evaluating and maintaining internal control standards.
• Custodial Business services.
• Sales planning and analysis of all Bank products.
• Treasury Management
• Market trend analysis and evaluation of Business growth strategies.
• Oversaw customer service delivery, and turnaround time and maintained and improvement of Institutional, Corporate, and retail banking service standards.
• Ensured compliance with regulatory and policy requirements regarding banking operations.
• Branch employee performance evaluation and building a strong team.
• Ensured effective and efficient use of financial assets and human resources.
• Managed the Branch honestly and with high ethical standards.
• Ensured overall performance of the Branch was achieved(set targets).

Sept 2013 - Oct 2014 National Bank of Kenya, Changamwe Branch MombasaPosition: Manager Operations

Key Achievements:

• Instrumental in laying out Changamwe Branch business development strategies(Winner of a trophy as the best Improved Branch)

Responsibilities:

• Managing all risks, evaluating and maintaining internal control standards.
• Custodial Business services.
• Market trend analysis and evaluation of Business growth strategies.
• Treasury Management and Financial analysis and reporting.
• Customer service team leader, ensuring turnaround time and maintaining and improvement of Institutional,Corporate and retail banking service standards.
• Addressing customer and employee satisfaction issues promptly and ensuring customer service culture is adhered to. 
• Ensuring compliance with regulatory and policy requirements with regard to Banking operations.
• Ensuring effective and efficient use of financial assets and human resources.
• Managing the Branch operations honestly and with high ethical standards.

Other Positions Held 

• Feb - Sept 2013: Officer in Charge at National Bank of Kenya, Moi Airport Mombasa Agency.
• Jan 2011 - Feb 2013: Officer in Charge - Cash Operations, International Business, and Customer Care-National Bank of Kenya Nkrumah Road Branch, Mombasa
• May 2009 – Jan 2011: Officer in Charge - Processing Accounts and Administration(Clearing, ICT, Accounts, and Administration) -National Bank of Kenya Nkrumah Road Branch, Mombasa
• Feb 2005 - May 2009: Graduate Clerk at National Bank of Kenya Nkrumah Road Branch, Mombasa

Key Achievements

• 2013: Turned around Moi Airport Mombasa Agency from a cash collection center to a fully operational unit by introducing business growth strategies.
• 2012: Branch champion for core Banking system migration from NBK's old system to the new system, user training, and support.
• 2011 - 2012: Instrumental in setting up operations during the opening of NBK Malindi, Ukunda, and Mtwapa Branches.
• 2007: Team leader at Safaricom IPO processing-National Bank, Nkrumah Branch.

 Additional InformationAwards

• 2022: Silver Mark of Excellence-M-Water system Kitui County by CIO Africa
• 2021: Silver Mark of Excellence-Revenue system Kitui County by CIO Africa
• 2020: Silver Mark of Excellence-GIS system Kitui County by CIO Africa
• 2019: Silver Mark of Excellence- Health Management system Kitui County by CIO Africa
• 2018: Silver Mark of Excellence- ICT centers Kitui County by CIO Africa

Membership

• 2015: Institute of Certified Public Accountant Kenya (ICPAK)

Leadership Positions

• 2022 to date: Board Member at Tiva Boys Secondary School-Kitui.
• 2018 to Date: Board Chairman at Kyamathyaka Secondary School-Kitui.
• 2022: Member of a Constitutional committee-Assumption of the Office of the Governor-Kitui County.
• 2016 - 2018: Board Member at Kyamathyaka Secondary School-Kitui.
• 2016 - 2018: Board Chairman at Malindi Sub County Hospital.

Training and Capacity Building Certificates awarded

• 2017: Discipline management at the workplace by the Federation of Kenya Employers (FKE)
• 2016: Leadership and Management skill by Resource Associates.
• 2016: Sustainable Finance initiative by Kenya Bankers Association.
• 2016: Sales effectiveness and presentation skills by Dolphins Training and consultants.
• 2014: Islamic Finance Foundation by Awal Consulting and Islamic Research and training institute.
• 2014: Baking operations (Law & Practice)-by Kenya Institute of Bankers.
• 2010: Team building course- by Outward Bound Trust of Kenya.
• 2009: Supervisory skills course by Focused approach services.

Professional Seminars and Conferences

• May 2022: ICPAK 39th Annual seminar edition I
• Mar 2022: ICPAK Financial Reporting for County Governments and Other Public sector Entities
• Nov 2021: ICPAK 38th Annual seminar 
• Dec 2020: ICPAK Annual Internal Audit, risk, and forensic conference
• Feb 2020: ICPAK 28th Economic Symposium
• Dec 2019: ICPAK Stress management and work-life balance training for professionals
• May 2019: ICPAK 35th Annual seminar

Hobbies and Interests

• Traveling, Community Service

OngoingMaster of Business Administration in Finance-Finished courseworkKenyatta University1999 - 2003 Bachelor of Science in MathematicsCatholic University of Eastern Africa1994 -1997 Kenya Certificate of Secondary Education St.

Charles Lwanga Secondary

School Professional Qualifications

• Jun 2014: Certified Public Accountant Kenya(CPA-K)

  • KASNEB

• 2009: System Administrator Course

  • NBK Training School

• 2008: Banking Operations Course

  • NBK Training School 

• 2005: Cashiers and Passing Clerk Course

  • NBK Training School

Training and Capacity Building Certificates awarded

• 2017: Discipline management at the workplace by the Federation of Kenya Employers (FKE)
• 2016: Leadership and Management skill by Resource Associates.
• 2016: Sustainable Finance initiative by Kenya Bankers Association.
• 2016: Sales effectiveness and presentation skills by Dolphins Training and consultants.
• 2014: Islamic Finance Foundation by Awal Consulting and Islamic Research and training institute.
• 2014: Baking operations (Law & Practice)-by Kenya Institute of Bankers.
• 2010: Team building course- by Outward Bound Trust of Kenya.

2009: Supervisory skills course by Focused approach services.