Getrude Mwalukware

I am a responsible young profesional lady, working hard, offering creative ideas and co-operation in an organization I will work for. Able to work independently demonstrating the organization requirements to achieve tight deadlines and deliverables

• Contribute to the efficient operation of the company through accurate and timely

referrals, etc.

• Works with the business team to maintain a clean database of customers and

• Keeping daily records of customer complaints, queries, etc. and using this information

• Maintains a complete understanding of the company products and services at all
• times and has sufficient knowledge to discuss product attributes fully and confidently
• Develop and maintain a relationship with new and existing customers in order to
• capitalize on opportunities to cross-sell organization products.

• Undertake proactive promotion to enhance the awareness of company products and
• services when dealing with clients on phone or walk-in.

• Responsible for making referrals to the business development team as the

• Picking customer calls in a timely manner and ensuring they are recorded

Africa Center for Women Information and 

Communication Technology (ACWICT) May 23 2016 –Sep. 2016

Cisco ITE Course

Web Design

Social Skills

Kenya Assemblies of God February 2016- July 3rd 2016

Practical Leadership Experience Programme

Creativity and innovation

Habit

Conflict resolution

Personalities

Identity

Leadership and influence

Calling and purpose

African Nazareen University Jun.2015 – Jul. 2015

Nairobi, Kenya

Environmental Impact Assessment.

Kampala International University Mar. 2008 – Nov. 2010

Kampala, Uganda

Bachelors of Science in environmental management

Kampala International University Sep. 2005 – Nov. 2007

Kampala, Uganda

Diploma in Environmental Management