Gilbert Clive

Enthusiastic marketing specialist with exemplary knowledge and experience in campaign coordination, data analysis, and client relations. Adept at leveraging digital tools and creative strategies to drive brand visibility and revenue growth. Seeking to contribute my skills to the world.

At Call Center International in Nairobi, Kenya, as a call center representative since March 2024, excels in client communication, handling inquiries with empathy and guiding return processes. Diligently reports technical issues and maintains client data for efficient processing. Also adept at upselling products and providing personalized troubleshooting.

Previously, as an intern at Tech Impact Solutions from November 2022 to April 2023, resolved client issues, maintained a detailed customer database, and contributed to team cohesion, boosting sales productivity by over 20%.

At the University of Nairobi from February 2019 to August 2024, pursued a Bachelor of Commerce in Marketing. Engaged in coursework with a focus on case studies, demonstrating robust analytical skills and teamwork. Actively participated in the Marketing Students Association and Business Information Systems Students Association. Acquired proficiency in communication, accounting, finance, human resources, operations, and marketing.