Housekeeper - Happy Place Suites - Machakos
(2025-06 - 2026-04)
- Cleaned and maintained guest rooms, bathrooms, corridors and common areas to high hygiene standards.
- Changed bed linens, made beds, and replenished towels and toiletries for guests.
- Swept, mopped, vacuumed and dusted rooms daily to ensure a clean and welcoming environment.
- Reported maintenance issues, damages and lost items to management promptly.
- Managed laundry duties including washing, drying, folding and organizing linens.
- Responded professionally to guest requests and ensured customer satisfaction.
- Monitored cleaning supplies and informed supervisors when stock needed replenishment.
- Followed health, safety and sanitation procedures while handling cleaning equipment and chemicals.
- Worked efficiently under minimal supervision to meet daily housekeeping schedules.
Pastry Seller / Hotel Operator - Self-Employed
(2022-01 - 2025-03)
Operated and managed a home-based mini hotel and pastry business, providing fresh samosas, cupcakes and buns to local clientele.
- Handled end-to-end operations including baking, packaging, pricing and direct sales at the market.
- Cultivated a loyal customer base through quality service, word-of-mouth referrals and consistent product delivery.
- Manage inventory, procurement and basic accounting to sustain profitability and growth.
Chef & Waitress - Amboseli Institute of Technology and Hospitality and Restaurant
(2021-01 - 2021-12)
- Assisted in the preparation of a wide range of meals and pastries, adhering to standardized recipes and portion controls.
- Supported kitchen operations and front-of-house service, ensuring timely and quality service to customers.
- Maintained the highest hygiene and cleanliness standards in line with institutional food safety guidelines.
- Collaborated effectively with kitchen and service teams to provide a seamless dining experience.
Waitress - Sarova Panafric Hotel - Nairobi
(2020-05 - 2020-11)
- Provided outstanding guest service in a fast-paced, high-end hospitality environment.
- Accurately took customer orders, relayed them to the kitchen, and served meals and beverages promptly.
- Attended to guests' needs and resolved issues efficiently to ensure guest satisfaction and repeat business.
- Upheld Sarova's service standards, contributing to positive guest feedback and a welcoming dining atmosphere.
Patisserie & Baker - Naivas Supermarket - Westlands
(2019-08 - 2020-04)
- Prepared a variety of bakery items including bread, cakes, pastries, and cookies in line with daily production targets.
- Maintained consistency in quality, flavor, and presentation of baked goods across shifts.
- Ensured compliance with food safety, sanitation, and cleanliness standards within the baking area.
- Worked closely with the store team to ensure product availability and timely shelf restocking.
