Team Lead, Talent Acquisition at One Source (2026-04 – Present)
- Lead the day-to-day operations of the Talent Sourcing team, ensuring delivery against sourcing targets, quality standards, and service level agreements (SLAs).
- Manage team performance through goal setting, workload allocation, and continuous monitoring of sourcing productivity and candidate pipeline health.
- Partner with Talent Acquisition teams to develop sourcing strategies for high-volume and critical hiring requirements across multiple functions.
- Analyze recruitment and sourcing metrics, including conversion rates, time-to-submission, pipeline health, and sourcing volume, providing performance insights and recommendations to leadership.
- Coach and mentor sourcing specialists on advanced sourcing techniques, Boolean search, LinkedIn Recruiter, candidate engagement, and ATS/CRM best practices.
- Serve as the primary escalation point for sourcing-related challenges, collaborating with Talent Acquisition partners to resolve issues and maintain hiring momentum.
- Drive continuous process improvements to enhance sourcing efficiency, candidate quality, and operational performance.
- Ensure accurate ATS/CRM data management and compliance with recruitment processes and documentation standards.
- Build and maintain diverse talent pipelines through proactive talent mapping, market research, and strategic sourcing initiatives.
Talent Acquisition Specialist at Kouzon – Princess Cruises (2024-10 – 2025-06)
- Lead high-volume global recruitment campaigns, managing sourcing, screening, assessments, and onboarding for diverse hospitality and guest-experience roles.
- Delivered end-to-end recruitment across multiple international markets while maintaining consistent hiring quality and meeting tight operational timelines.
- Designed and implemented assessment tools—including structured interviews and role-specific evaluations—to ensure fair, competency-based selections.
- Built strong talent pipelines for recurring and hard-to-fill positions, ensuring staffing readiness for large-scale deployments.
- Partnered closely with hiring leaders across time zones, advising on market trends, selection standards, and recruitment best practices.
- Strengthened candidate experience through timely communication, expectation setting, and supportive onboarding processes.
- Ensured full compliance with international labour regulations, company standards, and data protection requirements.
Recruitment & People Operation Lead at Fairmont Mount Kenya Safari Club (2023-08 – 2024-09)
- First point of contact for HR matters, supporting employees and management across recruitment, employee relations, training, and compliance.
- End-to-end recruitment: job adverts, sourcing, interviewing, onboarding, and contract administration.
- Employee lifecycle processes including onboarding, probation management, contract renewals, and off boarding.
- Payroll preparation by ensuring accurate records of attendance, leave management, and staff updates.
- Employee engagement initiatives including town halls, recognition programs, and welfare activities to promote a positive workplace culture.
- Provided advisory support on HR policies, procedures, and Kenyan labor laws, ensuring fairness and compliance.
- Maintained accurate and up-to-date HRIS records, safeguarding employee data confidentiality in line with data protection regulations.
- Supported disciplinary and grievance processes: issued documentation, prepared case notes, and advised managers on policy compliance.
- Partnered with leadership to align HR operations with business goals, ensuring smooth workforce planning and high levels of employee satisfaction.
Human Resource Officer at Alternating Doors Consultancy (2022-01 – 2022-06)
- Managed end-to-end recruitment: drafted job adverts, headhunted candidates, conducted interviews, and created shortlists.
- Oversaw onboarding and induction, ensuring smooth integration of new hires into client organizations.
- Conducted reference checks, pre-employment screening, and contract administration.
- Supported disciplinary and grievance cases, maintaining fairness and compliance with Kenyan labor laws.
- Assisted in HR consulting projects, providing tailored solutions for clients on policy development and HR strategy.
- Enhanced the recruitment process by implementing structured shortlisting and candidate tracking, improving time-to-hire efficiency.
Member Services Executive at Capital Club East Africa (2022-07 – 2023-08)
- Delivered high-quality member support and managed client relations.
- Coordinated reservations, events, and membership administration.
- Produced weekly and monthly reports on member engagement and satisfaction.
Brand Ambassador at Karen Country Club (2019-03 – 2021-12)
- Promoted the company's image through customer engagement and marketing initiatives.
- Built strategic relationships with partners, clients, and agencies to enhance brand visibility.
