Senior Massage Therapist/ Trainer at Tina Beauty & Slimming Center (2022-02-03 – 2023-12-27)
- Coached the following massage techniques: Hot stone Massage, Lymphatic drainage massage, Lymphatic slimming massage, Brazilian slimming massage, Maderotherapy massage, Prenatal / postnatal Massage, Relaxation massage, Soft tissue massage, Deep tissue massage, Indian Head and shoulder Massage, Sports Massage, Swedish Massage, And Many more kinds of Massage
- Facial Technicians which include the following Hydra-Facial, Manual Facial
- Body care specialist which includes: Moroccan Bath, Turkish Bath, Body scrubbing/ Body Wrapping, Sauna/ Body Masking
- Feet and Hand care which includes: Moroccan pedicure / manicure, Tips and Gel applications
Beautician / Massage Therapist at Escape Salon and SPA (2021-02-28 – 2022-03-01)
- Waxing
- Pedicure/manicure (gel colours/normal polish)
- Hot stone massage
- Relaxation massage
- Lymphatic drainage
- Pregnancy massage
- Prenatal massage
- Deep tissue massage
- Hydracool facial
- Morrocan bath
- Turkish bath
- Eyebrows lamination
- Indian head massage
- Sports massage
- Cellulite massage
- Postnatal massage
- Local soft massage
- Swedish massage
- Body and coffee scrub
Beautician / Massage Therapist at House of Beauty Salon and SPA (2019-07-15 – 2021-02-16)
- All types of manicure and Gel polish(Express, luxury and French etc), Pedicure (classic, Express and luxury etc)
- Facial, full Body waxing, Body treatment (Body scrub)
- Cellulite package, North African massage, Hot stone massage, Deep tissue and Soft tissue massage
- Moroccan Bath
- Hair treatments( Aloe Vera treatment, Normal wash and dry, molato scrub)
- Full face threading
- Sports massage
- Indian Head and Shoulder massage
- Relaxation
- HydraFacial
Security Screener at GSS CERTIS (2017-09-05 – 2019-07-05)
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
- Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
- Maintained strong customer service while conducting all screenings.
- Observed behavior of personnel and guests to look for suspicious actions.
Customer Service Agent/ Beautician at Movida SPA (2015-03 – 2017-08)
- Recommended products to customers and suggested other options if preferred product was unavailable.
- Evaluated customer information to explore issues, develop potential solutions and maintain highquality service.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Contacted customers to return routine and general calls promptly.
- Delivered superior client services, fostering strong rapport, retention and satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
Direct Sales Agent at Euro Direct Co. W.L.L (2010-08 – 2014-03)
- Made outbound calls to existing customers to upsell advertising packages.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Conducted market research to attract clients in new territories.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Contacted clients in person and on telephone to obtain feedback about services purchased.
