Grace Kabaire

My career objective is to obtain a position that offers a dynamic, challenging, and rewarding work environment that I can put my skillset to task. I am dedicated to delivering world class experience while upholding safety procedures while providing excellent customer service.

Administrative assistant - Great Commissioners International

(2024-08 - 2025-12)

• Prepared polished monthly reports
• Managed and supervised purchases and inventory management
• Assisted in following up on the implementation of the organisation's annual plan
• Planned and coordinated trainings for the departments Treasurers

Customer service/ Sales representative - Beth International duty free

(2022-06 - 2024-07)

• Provided excellent customer service and detailed product knowledge
• Successfully managed sales operations at Jomo Kenyatta International Airport Duty Shop, one of Kenya's busiest airports
• Handling customer concerns and complaints
• Prepared comprehensive sales reports on a daily basis

Customer service Agent - Apollo Agriculture Limited

(2021-12 - 2022-02)

• Delivered outstanding customer service through a customer-centric approach
• Handled client inquiries, processed sales, and guided customers on payment methods
• Prepared detailed daily reports, contributing to informed decision-making

Receptionist - The Nest Boutique Hotel

(2018-07 - 2019-02)

• Managed guest reservations and ensured seamless check-in/check-out processes
• Coordinated communication between departments, ensuring smooth workflows
• Maintained a professional and organized workspace to enhance customer satisfaction
• Attended to customer complaints and escalated other concerns to relevant departments

Bachelor of Business Administration - Finance Option - Kenya Methodist University (2015 - 2018)