
Grace Musuva
Customer Care Quality Analyst
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About
To utilize my professional, academic training and work experience to develop and implement creative solutions and facilitate proper decision making for management, existing and potential investors and interested parties of the public at large. To work in a challenging, dynamic environment and achieve a rewarding career, while I expand my networks and explore my full potential.
Experience
Customer Care Quality Analyst at M-kopa Kenya (2021-08 – Present)
Customer Care Representative at M-kopa Kenya (2019-02 – 2021-08)
Research and Finance Intern at DeBi Consulting Associates Ltd (2016-09 – 2017-08)
Education
Bachelor's Degree in Economics and Statistics – University of Nairobi (2013 – 2016)
Kenya Certificate of Secondary Education – Machakos Girls' High School (2009 – 2012)