Grace Waruga

I am motivated individual with a flexible mind to multitask and has ability to perform responsibilities assigned diligently. Able to work individually and as a team with or without supervision with an optimistic focus. I have worked in a challenging environment that offers opportunities for social growth, curiosity in utilization and improvement of my skills for mutual benefits.

Customer Service Assistant - Fabbellas

(2023 - 2025)

• Welcome and assist client(s) with warmth, professionalism, and attention to individual needs.
• Ensured merchandise displays were neat, well-organized, and visually appealing to enhance the customer experience.
• Resolved customer concerns calmly and efficiently, ensuring satisfaction and positive brand representation.
• Collaborated effectively with teammates to provide smooth store operations and exceptional service.
• Maintained accurate stock records and processed transactions quickly
• Collected and reported customer feedback to management.

School Clerk/ Secretary - NEW KIHUMBUINI PRIMARY SCHOOL

(2017 - 2022)

• Receiving and directing guests appropriately
• Attendance record keeping for all staff
• Filing, documentation and record keeping.
• Receiving and making calls as assigned, mailing and all stationery duties
• Staff assistance in online appraisal recording
• Data entry and exam recording.

RECEPTIONIST - GAINMO VENTURES LIMITED

(2013 - 2016)

• All office management.
• Record keeping, stock taking and filing.
• Paying bills and buying supplies
• Staff payment and filing vouchers for auditing and record purposes.

SUPERVISOR - AMZAR CATERING & SERVICES LTD (UNMISS S.SUDAN)

(2010 - 2012)

• Addressing staff towards service rendered to visitors (clients)
• Stock taking and supply management within the camp
• Staff record keeping and payment

MENTOR - BENTIU UNITY STATE SOUTH SUDAN

(2009 - 2009)

• Guiding and counseling the youth within the schools and communities on the importance of education away from drugs and guns.
• Helping needy children with education and creative activities like farming

Kenya Certificate of Secondary Education - KABIRU-INI SECONDARY SCHOOL (1997 - 2000)

Kenya Certificate of Primary Education - TOM MBOYA PRIMARY SCHOOL (1989 - 1996)