Harriet Ambani

Detail-oriented Health Records and Information Officer with 3 years of experience in hospital health records, patient registration, medical record filing and retrieval, electronic health records, data entry, data validation, health information reporting, and patient information confidentiality. Experienced in maintaining accurate patient records, supporting clinical and administrative workflows, compiling KHIS reports, and improving records retrieval and tracking processes. Proficient in HIMS/EMR systems, Microsoft Office, data quality assurance, medical coding, and health information management.

Health Records and Information Officer at KAKAMEGA COUNTY GENERAL HOSPITAL (2025-07 – Present)

• Open, document, update, file, label, retrieve and track patient records while maintaining accurate and orderly registers.
• Register and support patient intake processes, ensuring patient information is accurately captured and available for continuity of care.
• Maintain confidentiality, security and controlled access to patient health information in line with applicable requirements.
• Maintain up-to-date file movement records and support timely retrieval and release of patient records.
• Streamlined the sending and receiving of PET scan mailers, reducing turnaround time by an average of 2 days and supporting timely patient communication.
• Initiated a digital patient file tracking system that reduced physical search time for records.
• Compile and report critical patient data to KHIS monthly, contributing to improved reporting accuracy and timely decision-making.

Health Records Information Officer at USAID BORESHA JAMI (2023-11 – 2024-08)

• Entered, updated and maintained patient and programme health data accurately.
• Collected, validated and reviewed health data for monitoring, reporting and data quality improvement.
• Analyzed health data to identify trends, performance gaps and information needs for decision-making.
• Ensured compliance with data protection, confidentiality and health information security standards.
• Developed and implemented a standardized data collection protocol for RMNCAH indicators.
• Streamlined maternal and newborn health reporting, achieving a 30% faster submission rate to national compliance bodies.
• Analyzed RMNCAH data from 5 health districts and developed targeted capacity-building resources adopted by more than 50 healthcare providers.

Health Records Attachee at KAKAMEGA COUNTY GENERAL HOSPITAL (2022-09 – 2022-12)

• Performed accurate patient registration, data entry, record filing and retrieval.
• Assisted with appointment scheduling, patient intake and health records reporting.
• Managed patient intake and registration for an average of 50+ patients daily using an electronic health record system.
• Developed and implemented a clinical records filing system that improved document retrieval efficiency by 25%.
• Supported clinical workflow and patient flow through coordination with nurses and medical assistants.

Diploma in Health Records and Information Technology – Kenya Medical Training College (KMTC), Nandi, Kenya (2023-09 – 2025-06)

Certificate in Health Records and Information Technology – Kenya Medical Training College (KMTC), Nandi, Kenya (2021-09 – 2023-06)

Kenya Certificate of Secondary Education (KCSE) – Friends School Kaimosi Girls, Vihiga, Kenya (2016-02 – 2019-11)