January 2019- December, 31 2019: Working at Kaimosi Friends University as an intern.
Responsibilities
- Updating customers' invoices.
- Preparing payment vouchers.
- Updating and maintaining payment voucher register, imprest warrant register, and expense claim register.
- Verification and preparation of imprest warrants and expense claims.
- Proper filling and maintenance of a filling system for easy retrieval of documents.
- Receiving documents from other departments that need action from the finance officer.
- Maintaining cashbook.
- Filling withholding tax for the company.
- Other duties as specified by the finance officer.
JULY 2018 –DECEMBER 2018: working as a front office clerk trainee at traveler's beach hotel & club in Mombasa, where I trained in the following sections:
- Reception: At the reception, I undertake the following duties and responsibilities:
- Checking in guests.
- Attending guest and staff inquiries at the front desk and on the phone.
- Inform guests of the services and accommodation rates in the hotel and make reservations for guests according to their needs.
- Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have very courteously to protect the hotel's image.
- Keep clear and comprehensive records of guests in-house, arrivals, and departures for accountability and future reference.
- Maintained orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
- Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests' comfort and satisfaction.
2. Reservation
Duties and responsibilities.
- Maintaining and updating daily bookings
- Provide detailed reports on the daily guest arrivals.
- Update any change in booking rates
- Provide information about all the products, packages, and services prices to clients when required
MAY 2017-SEPTEMBER 2017: Attachment at Imarika Sacco and I worked in the following departments.
Accounts department, where I performed the following duties.
- Reconciliation and collection of money from tellers
- Verifying goods received members' personal accounts posting, debtors ledger updating, and creditors ledger updating.
- Reconciliation and creditors payment processing
Credit department, where I performed the following duties:
- Adjustment of loan payment fees, filling defaulters' letters, sorting loan forms, and attaching guarantors.
- Reconciliation of payrolls, TSC, approval of loans, receiving and dispatching of files, and capture share data.
