Hellen Awuor

Organized Office Administrator with over 10 years' experience in administration, procurement, records management, customer service, and basic finance operations. Skilled in office coordination, supplier management, accurate record-keeping, and executive support. Specialize in identifying market opportunities, delivering persuasive product demonstrations, and closing deals through strategic negotiation.

My approach centers on building strong relationships with clients to understand their needs and provide tailored solutions that ensure long-term brand loyalty.

Office Administrator at Digitalent Systems Limited (2021-01 – 2026-01)

• Coordinated daily office operations, workflows, records, correspondence, meetings, and management support.
• Supervised administrative staff, assigned tasks, monitored deliverables, and supported improved performance.
• Managed calendars, travel arrangements, visitor reception, calls, emails, and stakeholder communication.
• Prepared memos, reports, presentations, meeting minutes, invoices, and basic financial records.
• Monitored office supplies, coordinated equipment maintenance, and maintained organized filing systems.
• Managed sales through revenue growth, identifying new market opportunities, and building long-term client relationships.
• Achievements: Improved document retrieval, strengthened stock tracking, and contributed to smoother administrative support.

Procurement Officer / Storekeeper at Kivu Resort, Nakuru (2018-04 – 2021-01)

• Managed purchasing, procurement planning, supplier research, stock records, budgets, and procurement reports.
• Supported contract negotiations, cost control, policy compliance, and positive supplier relationships.
• Achievements: Improved stock control, supported timely procurement, and helped reduce supply delays through better supplier follow-up.

Health Records Officer / Cashier at Valley Hospital, Nakuru (2014-03 – 2018-03)

• Maintained patient records, databases, filing systems, audit support, office supplies, and confidentiality.
• Processed transactions using cash registers and POS systems, verified prices, issued receipts, and handled refunds.
• Achievements: Enhanced accuracy of patient records supported smoother audits, and improved payment handling through careful transaction checks.

Bachelor in Purchasing and Supplies Management – Jomo Kenyatta University of Agriculture and Technology (2010 – 2013)

Diploma in Business Management – University of Nairobi (2006 – 2009)

Certificate in Computer Applications – Jubilee Computer Training College (2007-03 – 2007-03)

Certificate in Public Relations – University of Nairobi (2006-05 – 2006-07)

KCSE – Langalanga Secondary School (2002 – 2005)

KCPE – Racetrack Primary School (1994 – 2001)