Human Resources Assistant at Debrazza Kenya Tours and Safaris Limited (2021-05 – Present)
Offered clear answers on salaries, benefits, and related policies to employee inquiries. Managed employee benefit programs and workers' compensation, achieving full regulatory compliance.
- Offered clear answers on salaries, benefits, and related policies to employee inquiries.
- Managed employee benefit programs and workers' compensation, achieving full regulatory compliance.
- Organized, filed, and mailed personnel documents within 24 hours, guaranteeing secure and prompt delivery.
- Compile and prepare reports and documents pertaining to personnel activities.
- Explain company personnel policies, benefits and procedures to employees or job applicants.
- Conducted employment verification and background checks, cutting the hiring cycle by 30%.
- Create, organize and uphold employee personnel files to keep sensitive data secure.
- Handle, verify and maintain personnel-related documentation.
- Work with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Review and process payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Examine employee files to answer inquiries for assistance with personnel actions.
- Support with planning, organizing and coordinating company events.
Deputy Presiding Officer at IEBC (2022-07 – 2022-09)
Coordinated and supervised election operations to ensure the smooth running of the general election process.
- Coordinated and supervised election operations to ensure the smooth running of the general election process.
- Led teams of election officers, ensuring adherence to election guidelines and procedures.
- Managed the logistics of election materials and voting stations.
- Facilitated communication between the public and election officials, addressing any concerns or issues. Ensured accurate counting, recording, and transmission of election results.
- Ensure safe custody of all entrusted documents during the 2022 General Elections, document hand over of all election materials and equipment to RO after the General Election.
- Demonstrated staff supervision, record management, administrative accuracy, confidentiality, and team coordination.
Human Resource Management Officer at Public Service Commission of Kenya (2020-01 – 2021-01)
Met 90% of deliverables on schedule through effective time management. Demonstrated comprehensive knowledge of Microsoft Office Suite.
- Met 90% of deliverables on schedule through effective time management.
- Demonstrated comprehensive knowledge of Microsoft Office Suite.
- Completed all data entry precisely and promptly, aiding smooth running HR administration processes.
- Answered incoming client and candidate calls eloquently and professionally, maintaining positive communications
- Coordinated training programs and initiatives to improve employee skills and performance.
- Used communication and organization skills to maintain productive relations with staff and applicants.
- Kept staff records current, improving data accuracy by 40%.
- Delivered high-quality HR support while meeting tight deadlines.
- Assisted in the creation of HR policies and ensured compliance with regulations and standards.
- Upheld accurate employee records and ensured confidentiality.
Loans Manager at Kenya Projects Sacco Limited (2011-11 – 2019-12)
Maintained Employment, HR files and databases and achieved safety of personnel data. Achieved 90% of resolutions of payroll errors and corrections in a short time.
- Maintaining Employment, HR files and databases and achieved safety of personnel data.
- Achieved 90% of resolutions of payroll errors and corrections in a short time.
- Calculated and Remitted statutory taxes PAYE, NHIF & NSSF for staff paying on time.
- Ensured accuracy in updating membership records, shares and deposits databases Prepare for Board and credit committee meetings and take minutes Prepare and submit timely management reports for management committee review.
- Prepared demand letters and sent repayment reminders, achieving an 80% recovery rate.
- Supervised a loan portfolio for Sacco members, ensuring compliance with lending guidelines and policies.
- Furnished financial guidance to members regarding loan eligibility and terms.
- Monitored loan repayment schedules and coordinated with members on repayment issues.
- Developed and sustained relationships with members to facilitate loan uptake and repayment.
- Generated reports on loan portfolio performance and furnished recommendations to management.
Loans Officer at Coast Projects Sacco Limited (2007-05 – 2011-11)
Analysed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Analysed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Performed daily maintenance of loan applicant database.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Processed loan applications for Sacco members, ensuring all necessary documentation was submitted.
- Advised members on loan options, terms, and interest rates based on financial assessments.
- Oversaw the disbursement of loans and ensured compliance with Sacco lending policies.
- Assisted with loan recovery efforts, including follow-ups on overdue repayments.
- Provided administrative support in maintaining records of loan transactions and balances.
- Supported members in understanding their loan obligations and the benefits of timely repayment.
