Call Center Agent
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I am a young well-mannered individual who is ready to learn. Open mindedness has enabled me to enjoy opportunities that to some seemed impossible. Through my life I have interacted with different individuals from different parts of the country and globe, which has greatly contributed to my wonderful interpersonal communication skills.
Call Center Agent - Call Center
(2023-06 - 2025)
I provide exceptional customer support by efficiently handling inquiries and resolving issues, ensuring customers receive timely and effective assistance. With strong communication skills, I address a wide range of concerns while maintaining a high level of satisfaction. Additionally, I collaborate with team members to continuously improve processes and enhance overall service delivery.
IT consultant and customer assistant - Peniel cyber
(2021 - 2022)
Got a part time job at Peniel cyber as an IT consultant and customer assistant.
Overall moderator and facilitator / Welfare manager / Chairperson - Maasai Mara Christian Union
(2020 - 2023)
Worked as the overall moderator and facilitator of Maasai Mara Christian Union programs including team building activities and harambees. 2021 to 2022 worked as the welfare manager to Olivian Family. In 2022/2023 got promoted to be the chairperson to Olivian Family. In 2022 headed a bible study group in the guide of 'Better Together' to help combat post-election violence.
Auditor - Ramba Secondary School
(2017 - 2018)
Worked as the auditor to St. John's Ambulance Club.
Bachelor of Science - Human Resource Management - Maasai Mara University (2019 - 2023)
Secondary Education - Ramba Secondary School (2015 - 2018)
Primary Education - Baba Dogo Sacred (2003 - 2014)