Hillary Yegon

Results-driven banking professional with over 10 years of experience in SME lending, business development, and relationship management. Proven track record in growing loan portfolios, mobilizing deposits, conducting credit appraisal and risk analysis, and maintaining high-quality credit books. Skilled in identifying business opportunities, cross-selling financial products, and building strong client relationships.

Well-versed in regulatory compliance, KYC requirements, and prudent risk management practices, with excellent communication and negotiation skills.

Relationship Officer -Sales- Eldoret Branch - ECOBANK KENYA LIMITED - Eldoret Branch

(2026-06)

• Prospected, acquired, and onboarded SME and business banking customers through field sales, referrals and strategic networking.
• Grew business banking portfolios by mobilizing deposits and promoting current accounts, fixed deposits, business loans, asset finance and digital banking solutions.
• Built and managed strong customer relationships through regular engagement, needs assessment, cross-selling and proactive account management.
• Conducted customer due diligence and account opening while ensuring full compliance with KYC, AML and regulatory requirements.
• Collaborated with branch teams to achieve business growth targets through customer visits, lead conversion, business development initiatives and sales campaigns.

Relationship Officer – SME – Eldoret Branch - MYCREDIT LIMITED - Eldoret Branch

(2025-08 - 2026-05)

• Acquire and onboard SME clients through proactive marketing and business development.
• Conduct credit appraisal, financial analysis, and business site visits.
• Process loan applications and ensure timely approvals and disbursements.
• Manage SME portfolio to maintain asset quality and minimize default risk.
• Monitor loan performance and follow up on arrears and collections.
• Cross-sell banking products including savings, insurance, and digital services.
• Train clients on financial management and business growth strategies.
• Maintain accurate customer records and database.

Relationship Supervisor – SME Kisumu Branch - EQUITY BANK KENYA - Kisumu Branch

(2024-03 - 2025-06)

• Led SME business development initiatives to grow funded and non-funded income.
• Managed SME customer portfolio ensuring retention and satisfaction.
• Identified market opportunities through research and market intelligence.
• Coordinated branch marketing initiatives and partnerships.
• Ensured compliance with policies, procedures, and regulatory requirements.
• Participated in credit committee decisions and risk evaluation.

Relationship Manager (Senior Officer Level) – Personal Banking Britam towers - EQUITY BANK KENYA - Britam towers

(2022-07 - 2024-03)

• Managed institutional relationships and grew loan and deposit portfolios.
• Monitored portfolio performance and ensured timely repayments.
• Mobilized deposits and increased non-funded income streams.
• Conducted market intelligence to align products with customer needs.

Personal Banking Officer- Branches: Kericho, Eldoret, Mwingi and Sotik - EQUITY BANK KENYA - Kericho, Eldoret, Mwingi and Sotik

(2011-05 - 2022-06)

• Appraised loan applications and recommended approvals to credit committees.
• Grew and maintained a quality loan portfolio with reduced default rates.
• Managed customer relationships and ensured compliance with lending policies.
• Followed up on loan repayments and conducted recovery actions.
• Cross-sold banking products to increase revenue.

Operations Officer- Kericho - EQUITY BANK KENYA - Kericho

(2009-07 - 2011-05)

• Performed KYC checks and ensured compliance with banking regulations.
• Handled cash transactions and daily reconciliations.
• Supported alternative banking channels and resolved customer issues.

Master of Business Administration - Business Administration - Kisii University (2015)

Bachelor of Business Management - Strategic Management - Kenya Highlands Evangelical University (2011 - 2014)