Hiram Mwangi

Hiram is a Sea Freight Ass Manager incrementally improved the productivity of his department heads by implementing strategic communication and ensuring flexible work schedules to meet the demands of work-life balance for his team members. Hiram leads by example to implement day to day activities in clearing shipments.

• Provide leadership and strategy for the sea freight operations team to promote growth within the company, through realizing current and future business opportunities.
• Lead and overseeing of all day-to-day operations within the department to ensure that the services being provided are organized and in accordance to the local legislation and operations is running in smooth manner.
• Liaise with Customs, Port Authorities and Shipping Lines as and where necessary to ensure that all rules and regulations are being followed properly and required services are provided in a timely basis.
• Monitoring and reporting of key performance parameters to ensure department is running as efficiently as possible with budget planning, people and equipment resources planning, people development and training.
• Ability to Identify business & process improvement opportunities and provide recommendations. Running of the ocean department to ensure all time updates and key prospects on future business.
• Involvement with Post-Sales activities and Manage Major RFQs
• Oversee sea freight daily operations for both exports and imports.
• Allocate duties to port clerks and follow till completion and evaluation.
• Present daily reports to the country manager on daily operations and ensure billings are done perfectly for completed Jobs.
• Close follow up with transport dept. to ensure timely delivery and empty returns and billing for the same within same day of delivery.
• Manage the sea freight structure of work and execute amendments where necessary
• Handle escalations and any arising matters from clients and my junior colleagues on whatever that may bring hiccups on sea freight operations.
• Fetch sea freight business from potential clients via site visits and online platforms

2017 NOV – 2018 JULY 

DIPLOMA in Clearing & FORWARDING (Clearing & Forwarding), BRUSSELS AVIATION COLLEGE.

mEAN GRADE (CREDIT)

Equipped with various skills in freight forwarding field, below are some attained skills.

• maritime law
• warehousing (containerization and storage)
• shipping and carriage (land, sea and air)
• port agency
• information communication technology
• clearing and forwarding
• custom principles
• law (marine law, international law and insurance law)
• communication skills

UNIVERSITY OF NAIROBI

BACHELORS DEGREE IN AGRICULTURE (ECONOMICS, CROP SCIENCE)

Attained (SECOND CLASS UPPER DIVISION)

DEC 2011-FEB 2012:

BELL HOUSE EDUCATION CENTRE.

Well skilled on Microsoft office computer packages.

(EXCEL, WORD, POWERPOINT, OUTLOOK, ACCESS)

JAN 2008-NOV.2011:

JOMO KENYATTA HIGH SCHOOOL

Attained - K.C.S.E MEAN GRADE OF (B+)