Husna Yusuf
Front Office | Customer Service | Arabic Translator
Hire this person
Send a job offer directly to this candidate
About
Dedicated and customer-focused professional with 2 years of front-office and customer-service experience in healthcare settings, including Bayan Diagnostic Centre and Healthspan Medical Centre. Experienced in welcoming clients, handling inquiries, telephone communication, administrative support and maintaining professional client relationships. Fluent in Arabic, English and Kiswahili, with the ability to communicate effectively with Arabic-speaking customers and provide language assistance where required.
Also brings 5 years of experience as an Islamic Studies Coordinator at Al Ameen Academy, demonstrating strong communication, organization, coordination and interpersonal skills.
Experience
Receptionist / Customer Service - Bayan Diagnostic Centre - Nairobi, Kenya
- Welcomed and assisted patients and visitors professionally.
- Handled customer inquiries and telephone calls.
- Assisted clients with appointments and general information.
- Directed patients to the appropriate departments.
- Maintained professional and respectful communication with clients.
- Supported daily front-office and administrative operations.
Receptionist / Customer Service - Healthspan Medical Centre - Nairobi, Kenya
- Managed front-desk operations and assisted patients and visitors.
- Responded to telephone and in-person inquiries.
- Provided courteous and efficient customer service.
- Assisted with administrative duties and client records.
- Handled client concerns professionally and directed them appropriately.
Islamic Studies Coordinator - Al Ameen Academy - Nairobi, Kenya
- Coordinated Islamic Studies activities across the school.
- Taught and supported Arabic/Islamic Studies learning.
- Communicated effectively with students, parents and colleagues.
- Organized academic activities and supported school administration.
- Developed strong leadership, coordination and communication skills.
Education
Bachelor's Degree - Islamic Studies - International Online University (IOU)
Arabic Studies - Arabic College
Primary School Certificate - Al-Huda Muslim Primary School
