Ian Ches

Enthusiastic, creative, and self-motivated professional with a strong background in Quantitative Skills and Entrepreneurship. Proven experience in retail management and operations, with a commitment to continuous learning in AI and Intellectual Property.

Assistant Retail Branch Manager / Sales Executive at Optica Ltd (2023-09 – Present)

• Manage branch operations and identify potential clients through market research and networking.
• Negotiate and close sales deals while maintaining strong client relationships and satisfaction.
• Communicate client feedback to product teams to improve service offerings.
• Coordinate with internal departments to ensure seamless execution of sales orders.

Operations Assistant at Jelee etechnics (2022-01 – 2023-09)

• Led operational management and project coordination for technical assignments.
• Conducted machine fault diagnosis and performed necessary repairs.
• Managed client communication and maintained professional relationships.

Intern at Jelee etechnics (2021-09 – 2021-12)

• Drafted invoices and maintained financial documentation for payment purposes.
• Negotiated payment plans with relevant entities, including the KRA.
• Prepared and managed contract documentation

BSc in Quantitative Skills and Entrepreneurship Studies – Moi University (2017-09 – 2021-08)

Secondary Certificate – St Josephs High School (2013 – 2016)