Ian Karanja
IT SPECIALIST
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About
Results-driven IT Specialist with strong experience in maintaining, troubleshooting, and optimizing computer systems, networks, and software applications. Skilled in providing technical support, system administration, and implementing IT solutions that improve operational efficiency. Adept at diagnosing hardware and software issues, managing network infrastructure, and ensuring system security and data integrity.
Experience
IT SPECIALIST at TAMI AGENCY LIMITED (2024-11 – Present)
- Managed and maintained the company’s IT systems, computers, and network infrastructure.
- Installed and supported recruitment and HR management software.
- Maintained the Applicant Tracking System (ATS) and candidate databases.
IT SPECIALIST at JOLEN AGENCY LIMITED (2022-06 – 2024-09)
- Create Managed company email systems, user accounts, and access permissions.
- Ensured security and confidentiality of candidate and client data.
- Maintained and updated the company website and online job portals.
IT TECHNICIAN at GLITCH SOLUTIONS (2021-11 – 2022-01)
- Diagnosed hardware and software faults in mobile phones, laptops, and tablets.
- Repaired and replaced faulty components such as screens, batteries, keyboards, charging ports, and motherboards.
- Installed and updated software on laptops and mobile devices.
Education
BACHELOR OF SCIENCE in SOFTWARE DEVELOPMENT – KCA UNIVERSITY (2019 – 2022)
KENYA CERTIFICATE OF PRIMARY EDUCATION – KIAMBU HIGH SCHOOL (2015 – 2018)
