Ian Pasiany

To work with an organization that provides professional challenges, encourages advancement and creating opportunities for goal realization's seek a relevant and challenging position in an enabling environment to make my contribution according to full personal ability and a career growth skills acquisition.

Customer Service - Swiss Port Kenya - Nairobi, Kenya

(2021-01 - 2024-02)

• Represent the airline to its passengers and assist passengers in ticket sales and reservations including reservation changes.
• Passenger check-in including the movement of checked baggage.
• Provide airline information to passengers as required.
• Greet passengers as they enter the terminal and provide direction to the airline ticked counters.
• Assist in passengers boarding.
• Assist in preparation and completion of all paperwork associated with the aircraft movement.
• Load and unload baggage of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Marshal in/out aircrafts.
• Required to complete all computer-based training and on job training within the 60 day timeframe upon hire.
• Required to do monthly computer-based training.

Diploma - Airport Operations - Nairobi Aviation College (2018 - 2019)

Diploma - Business Information Technology - Mount Kenya University (2014 - 2017)

Kenya Certificate of Secondary Education - Kahuho Uhuru High School (2010 - 2013)

Kenya Certificate of Primary Education - Whitestar Academy (2002 - 2009)