Ibrahim Twaha

Financial Advisor

Talent

KilifiMember since July 20, 2026

Writing abilityCamera operationsVideo editingLeadership abilitiesTraining and presentation skillsGenerating salesCustomer serviceCustomer educationCustomer engagement

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Writing abilityCamera operationsVideo editingLeadership abilitiesTraining and presentation skills

About

To utilize my understanding of customer patterns gained in my training as a public relations professional, towards expanding markets for established and growing organizations.

Experience

Financial Advisor - Cooperative Insurance Company

(2023-07)

Field Agent recruitment officer - Apollo Agriculture

(2023-01 - 2023-04)

Field agent recruitment officer - Apollo Agriculture

(2021-09 - 2022-05)

Conducting call interviews
Ensuring proper selection of qualified candidates

Tele sales Executive in the operation and sales department - Apollo Agriculture

(2021-02 - 2021-04)

Loan Approvals
Making follow up calls with Field Agents and Farmers
Customer Service/ Engagement

Customer Service Representative - Kenya Revenue Authority

(2020-01 - 2020-12)

Act as first point of contact to customers and provide accurate facts/information/Response
Educate taxpayers of their rights and responsibilities
Assist Taxpayers in: Pin Registration, Filing Returns (IT1, MRI, VAT, PAYE, IT2C, IT2P), Application of Payment slips, TCC and Waivers
Escalate customer issues to the relevant authorities
Taxpayer Registration
Revenue Enhancement – Debt Collection, Payment registration
Stakeholder Engagement
Prepare daily/weekly reports
Camera operations
Participate in customer service week

Intern - Kenya Tea Development Agency (KTDA)

(2019-05 - 2019-08)