Metropolitan Hospital
Health care Assistant Volunteer (2022 To date)
Duties & Responsibilities
- Transport patients between rooms and appointments or testing locations.
- Reduce risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintain patient stability by checking vital signs and recording intake and outtake information.
- Care for clients with diagnosis such as respiratory failure, diabetes and muscular dystrophy.
- Provide care to patients throughout lifespan with consideration of aging processes, human development stages and cultures.
- Facilitate personal hygiene management, feeding and ambulation.
- Exceed goals through effective task prioritization and great work ethic.
Customer Relation Officer/ Administrator
Rama Homes (2019 -2020)
Duties & Responsibilities:
- Client training and orientation.
- Outreach and promotion in the form of one to one and group meetings.
- Liaising with local administration and other leaders.
- To identify and assess potential clients (appraisals).
- Personnel Management: Maintain up-to-date clientele records.
Achievements:
- Formulated and implemented performance targets for company projects to ensure profitability achievement.
- Involved in regional expansion planning to accelerate the achievement of business growth strategy.
Administration
Duties & Responsibilities:
- Handled day to day administrative duties.
- Received phone calls and making bookings.
- Coordinated with the fleet manager and ensuring vehicles reach their point of destination.
Key Achievements:
- Ensured that the quality of customer service was above par and recommended various improvements which greatly enhanced customer service relations.
- Exposed to different types of customers and customer service challenges. Acquired new skills, confidence in handling customers and significantly expanding the customer base.
Sales and Marketing
Almumin Advertising Company 2018
- Implementing marketing and advertising campaigns
- Assembling and analyzing sales forecasts
- Preparing marketing and advertising strategies, plans
Client Assigned
- Bose East Africa, Cake City and Montana Boutique
Key Achievements:
Developed and implemented comprehensive sales and marketing strategies and plans which ensured sales force effectiveness and achievement of business objectives
Administration;
Acon Medical Supply (2016-2017)
Duties & Responsibilities:
- Receiving phone calls and making bookings.
- Reconciling and charging vouchers.
- Coordinating with the fleet manager and ensuring vehicles reach their point of destination.
- Handling day to day administrative duties.
Key Achievements:
- Developed and implemented comprehensive sales and marketing strategies and plans which ensured sales force effectiveness and achievement of business objectives.
