Irene Nzyoki

• Assistant student counsellor in Kirinyanga university
• Assistant rehabilitation counsellor
• field meter reader in kenya power and lightning company

Assistant student counsellor as from February 15th up to now 

• Listening to student's academic,emotional,social and behavioral concerns in an open and non judgmental way
• Assisting with conflict mediation and resolution between students, students and lecturers and parents and also ensuring student's goals are not disrupted
• Offering referrals to outside resources such as for substance abuse and mental disorder
• Helping the students prepare for admission applications and tests
• Developing ,monitoring and assisting with counseling programs

Assistant rehabilitation counsellor as from august to 13th January 2024

• Teaching clients coping mechanisms, relapse prevention and psycho-education
• Collaborating with psychiatrists,doctors,nurses,social workers and departments of correction
• Record keeping and maintaining client's anonymity
• Monitoring patients over time to access treatment
• Adhering to strict confidentiality guidelines to ensure the privacy and trust of clients
• Counseling of clients with substance use and mental health disorders through admission, treatment planning,counseling,discharge planning and follow ups

Field meter reader as from 2018 November to 2022 November

• Provide clear explanations of billing processes and consumption patterns to customers
• Compile and submit detailed reports on meter readings, customer interactions and any relevant issues encountered during field work
• Conduct regular field visits to collect accurate readings from electricity meters at residential and commercial premises
• Report any discrepancies or abnormalities in meter readings immediately