Irene Ochieng

I’m a versatile professional offering expertise in skincare consultation, operations management, customer service, and data entry.

As a skincare consultant, I help clients identify their skin types, select effective routines, and choose the right products for their concerns.

In operations and customer service, I ensure smooth workflows, client satisfaction, and efficient communication systems. My background includes managing teams, handling client relations, and maintaining accurate administrative records.

I also provide data entry services, ensuring accuracy, confidentiality, and timely delivery of information.

I’m passionate about combining structure and care — whether it’s helping a business run efficiently or guiding individuals toward healthy, glowing skin.

I'm a dynamic Operations Manager and Skincare Consultant with strong expertise in customer service, administrative support, and beauty clinic operations. I have led daily business activities, managed teams, optimized workflow efficiency, and maintained high client satisfaction. My experience spans operations management at Premier Beauty Clinic, where i streamlined scheduling, inventory control, budgeting, and marketing coordination; customer service at Mosi Credit Limited, providing professional client support and account management; and administrative roles at Precious Art Ltd and Impact Marketing Ltd, where i handled office coordination, events, financial reporting, and social media promotion.

I'm always keen on attention to detail, leadership, and passion for enhancing both business performance and customer experience.

JF'S Insistute - Skincare Consultant

Vinotheque Zilliken – German Wines

Jodan College of Technology – Diploma in Front Office & Administration