Irene Shioni

• Knowledge of hospitality industry practices and procedures
• Excellent customer service skills
• Ability to work effectively in a team
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Familiarity with common hospitality industry software and tools
• Excellent organizational and time management skills, ensuring smooth restaurant operations.
• Adaptability and ability to handle high-pressure situations with a focus on problem-solving.
• Attention to detail, maintaining high-quality standards in service and presentation.

• Assisting the restaurant manager in daily operations, overseeing front-of-house and back-of-house activities.
• Managing reservations and seating arrangements, optimizing table turnover, and enhancing the overall dining experience.
• Supervising to uphold high service standards, resulting in positive customer feedback.
• Conducting periodic quality checks to maintain food quality, cleanliness, and adherence to safety standards.
• Through the manager, I actively engage with customers, addressing their inquiries, and resolving any issues promptly and professionally.
• Collaborating with the culinary team to ensure efficient food preparation and timely delivery to customers.
• Taken through the budget forecast
• Taken through the organization’s legality
• Taken through necessary daily reports.
• Taken through Housekeeping and Laundry
• Barista Knowledge. 

Hospitality Management