Business development & Operations management
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I am a result-oriented Operations Management professional with over 10 years of rich experience in Team Leadership, Implementation and Support Services. I have extensive knowledge and experience in the debt management industry and customer care.
I have experience working on clientele from all sectors Retail & Commercial Banking; Insurance & Brokerage Industry, B2B, B2C, government and Non profits.
Core competency are project management practices such as Planning/ Scheduling / Resource Allocation (Resource Utilization); Risk Analysis & Mitigation ; Effort Estimation etc. , Have good hands-on experience of managing and handling multiple projects simultaneously. Excellent communication skills to liaise with different stakeholders and vendors for delivering solutions.
A seasoned debt collector, operations executive and strategist. I have exceled in customer service and business development as well. Building well-jelled teams is a passion and a huge driving force.
Diploma in Telecommunications Engineering and certificates in networking and Fibre optics have helped open up my mind whilst being sharp and quick at problem solving.
