Ishimwe Esther

Self-reliant women who has pursued hospitality management at davis college/ akilah campus I believe that commitment, positive attitude and passion is what drives me towards success. I have developed communication skills, time management skills, customer service skills and leadership skills by the help of davis college akilah campus and the company where I did my internship. I have been well trained to take initiatives to perform certain tasks that are helpful to the organization.

As a matter of fact that I love interacting with diverse people.

Creatively problem solve.

• Quickly assess customer needs and provide sound solutions.
• Provide a high-level of customer care.
• Document details of all calls and customer interactions.
• Manage through multiple systems, programs, and screens simultaneously.
• Handle inbound service calls from multiple customers, while providing accurate account and financial product information
• Understand and strive to meet or exceed metrics while providing excellent customer service
• Analyze financial data, set objectives, and establish a financial strategy.
• Assess financial risks, prepare financial forecasts, financing scenarios and other reports concerning capital management and write reports and recommendations.
• Analyze investment projects.
• Buy and sell financial products and ensure the maintenance of the quality of the portfolio and its profitability by regularly monitoring.
• Develop, implement, and operate financial portfolio management and analysis tools.
• Provide customer support and satisfaction.

2017:World Mission Secondary School

2014- 2015: St Emmanuel Masaka (A-level) S4-S5

2011-2013: King David Academy (O-level) S1-S3

2018-2020: Diploma: hospitality and management (Davis College/Akilah Campus)