Jacinta Muli

Focused and reliable Waitress/Barista bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

WORK EXPERIENCE 

1st October 2019 – To date : Verona Hotel;

• Room service 
• Banqueting 
• Mis-en-place
• Coffee shop
• Reservations/Events Bookings

• Overseeing all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.

• Sitting set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.

• Promoting coffee consumption by educating customers; 
• Selling coffee and coffee grinding and brewing equipment, accessories, and supplies; 
• Preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee interests and needs.

Worked in various sections such as;

• Wataalamu restaurant
• Room service 
• Banqueting 
• Mis-en-place
• Coffee shop
• Bars

Worked in various sections such as;

• Wataalamu restaurant
• Room service 
• Banqueting 
• Mis-en-place
• Coffee shop
• Bars

January 2006- April 2006: Kenya Utalii College

Food and Beverage Service and Techniques