Jackie Kabaki

I work across customer support, resource mobilisation,community development and data entry through incorporating AI tools to streamline workflow and support informed decision making.

I am a customer support and operations professional with experience in customer engagement,collections,sales support,reporting.upselling and data management across sectors like renewable energy,finanace,insuarance,media and FMCG.

I have handled high volume customer interactions,resolved comlex inquiries,supported asset recovery and maintained accurate records using CRM and collections systems.

I also apply both digital and AI powered tools to enhance efficiency and data accuracy with a growing focus on community development and resource mobilization through volunteer engagement.

High school diploma at St Germaine Gatanga Girls