Jackline Awuor

I am a certified public accountant and i also have a Diploma in Accounting technician.

Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;

• Identify customers with outstanding debts.
• Contact and track debtors, encouraging timely repayment.
• Handle customer questions, complaints, and inquiries.
• Create and implement debt collection courses of action.
• Negotiate specific payment plan arrangements with debtors.

While working at IDEON LIMITED, I gained several skills which includes

• Office and database software skills.
• Negotiation and conflict resolution skills.
• Speaking and listening skills.
• Multi-tasking and time management skills.
• Prioritization skills.
• Knowledge of relevant legal requirements.
• Ability to work independently.
• Attention to detail.

I am a excellent performer and by this I emerged as the best collection Agent at IDEON and I was also recognised by KASNEB as the top student in Management Accounting.

Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills.

Have worked with IDEON LIMITED as a Debt Collector Agent whereby my responsibilities included;

• Identify customers with outstanding debts.
• Contact and track debtors, encouraging timely repayment.
• Handle customer questions, complaints, and inquiries.
• Create and implement debt collection courses of action.
• Negotiate specific payment plan arrangements with debtors.

While working at IDEON LIMITED, I gained several skills which includes

• Office and database software skills.
• Negotiation and conflict resolution skills.
• Speaking and listening skills.
• Multi-tasking and time management skills.
• Prioritization skills.
• Knowledge of relevant legal requirements.
• Ability to work independently.
• Attention to detail.

I am a excellent performer and by this I emerged as the best collection Agent at IDEON .

I have a degree Associate's in Certified Public Accounting. Have also done a Diploma in Accounting Technician. I am an excellent performer as earlier this year I was recognised by KASNEB as the top student in Management Accounting

Lastly have done a short course in Work readiness, Negotiate and Communication to better my skills