Jackline Chepkemoi
Customer service advisor
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About
.
Accomplished leader with a record of achievement in branch banking combined with delivery of excellent customer service. I have a strong capacity to lead teams and collaborate with all support businesses and functions to devise and deliver customer service and experience strategies. I am a highly motivated individual with strong interpersonal skills and a learner
Experience
Worked in broad range of branch roles such as cash, sales, custody, enquiries and customer service.
- Managed and maintained customer records to ensure compliance with regulatory standards, Anti-Money
Laundering, Know Your Customer Policy and other internal policies of the Bank
- Collaborated with branch teams and other Bank Departments to devise and implement customer service strategies and initiatives.
- Worked in broad range of branch roles such as cash, sales, custody, enquiries and customer service.
- Managed and maintained customer records to ensure compliance with regulatory standards, Anti-Money
Laundering, Know Your Customer Policy and other internal policies of the Bank.
- Collaborated with branch teams and other Bank Departments to devise and implement customer service strategies and initiati
Education
QUALIFICATIONS AND PROFESSIONAL DEVELOPMENT
Area of Learning
Bachelor of science in horticulture.
Provider
Meru university
Year
2013-2017
