Jackline Tenai

Dedicated and impact-driven Social Work professional holding a Diploma in Social Work from Moi University, complemented by specialized online training in Project Management, Communication, and Customer Service. Offers robust field experience spanning the Ministry of Interior (Kenya Prisons and Probation Departments), the Department of Children Services, and grassroots administrative frameworks including the Nyumba Kumi initiative. Demonstrated track record in community mobilization, vulnerability assessments, and disability registration mapping.

Adept at applying project management basics and advanced communication skills to design, monitor, and implement inclusive community-led development programs.

Community Mobilizer - Turkana County / Local Administration - Turkana County, Kenya

(2018-01 - 2021-12)

• Coordinated closely with the Nyumba Kumi initiative and local administration to identify and map vulnerable households.
• Spearheaded a localized mapping exercise that identified persons with disabilities, assisting them through official channels to access government registration and social safety nets.
• Conducted door-to-door household outreach to assess socio-economic needs, delivering detailed reports to guide intervention strategies.
• Built strategic partnerships with community elders and local leaders to drive acceptance of social development programs.

Social Work Intern - Kenya Prisons Service - Kenya

• Conducted structured psychosocial assessments, intake documentation, and intake profiles for individuals requiring specialized care.
• Designed and supported rehabilitation plans focused on social reintegration, mental wellness, and community acceptance.
• Collaborated with institutional multi-disciplinary teams to coordinate post-release support and resource referrals.

Social Work Intern - Department of Children Services - Kenya

(2014-01 - 2014-12)

• Executed child protection assessments, identified cases of abuse or neglect, and initiated emergency and long-term rescue interventions.
• Managed a heavy caseload involving tracing, family reintegration, and community-based foster care monitoring.
• Maintained meticulous statutory records and case files to support legal and administrative child welfare processes.

Social Work Intern - Probation Department - Kenya

• Prepared comprehensive Pre-Bail and Pre-Sentence Reports for the courts, analyzing offenders' social backgrounds and community risk factors.
• Supervised individuals on community service orders, monitoring compliance and providing counseling to reduce recidivism.
• Acted as a liaison between the justice system, victims, and families to foster community-based reconciliation.

Sales Representative - BF Suma - Kapsabet, Kenya

(2020-01 - 2025-12)

• Leveraged advanced interpersonal communication and stakeholder relationship-building skills to expand the local market network.
• Maintained rigorous customer records, analyzed behavioral trends, and exceeded community-level engagement targets.

Diploma - Social Work - Moi University

Kenya Certificate of Secondary Education