Jackline Wanjiru

To grow holistically while offering service diligently to both god people while acquiring as much knowledge and appropriate professional skills related to work. To develop and perfect managerial and leadership skills to maintain a competitive edge in the industry. To practicably apply gained knowledge towards achieving the institution's objectives.

To work with a reputable organization that provides me with an opportunity to apply my skills and knowledge towards realization of goals, missioned objectives of the institution. To guarantee my employer hard work, commitment and above all efficiency and transparency in execution of all responsibility assigned to me.

Hostess and Waitress at Artcaffe Coffee & Bakery (2018-01 – 2023-12)

• Worked as head waitress
• Assisted around in the human Resources department

Hostess at Brew Bistro (Ngong Road) (2017-01 – 2017-07)

• Monitored the open dining sections of the restaurant for empty and cleaned tables
• Estimated wait times for guests
• Monitored the guest waiting list, and ensuring that the needs of the guests are met while they were waiting
• Reserved bookings for guest
• Planned and set up tables to accommodate large parties
• Welcome the guests to the establishment
• Take orders and organized the deliveries

Cashier and Waitress at Big Square Restaurant (2016-04 – 2017-01)

• Handle cash transactions with customers
• Scan goods and collect payments
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Make sales referrals, cross- sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information

Cashier and Waitress at Nerster Restaurant (2015-12 – 2016-03)

• Greet customers when entering or leaving establishments
• Maintain clean and tidy check out areas
• Keep reports of transaction
• Bag, box wrap packages
• Pleasantly deal with customers to ensure satisfaction

Hardware Cashier and M-Pesa Attendant at Two – IN ONE - Shop (2014-12 – 2015-03)

• Handle cash transactions with customers
• Scan goods and collect payments
• Issue receipts, refunds, Change or tickets

Diploma in Human Resources – Daystar University (2023 – 2024)

Kenya Certificate of Secondary Education – Karatina Girls High School (2011 – 2014)

Kenya Certificate of Primary Education – Nembu Primary School (2002 – 2010)