Senior Security Supervisor - GTC / Pan Pacific Serviced Suites Nairobi - Nairobi
(2024-11)
- Oversee daily security operations and enforce SOPs.
- Supervise, train, and evaluate security officers.
- Manage CCTV, access control, and alarm systems.
- Conduct patrols, inspections, and risk assessments.
- Coordinate emergency response with external agencies.
- Implement VIP protection and guest safety programs.
- Investigate incidents and prepare management reports.
- Ensure compliance with legal, safety, and regulatory standards.
Operations Manager - Edema Protective Services Limited
(2024-01 - 2024-09)
- Directed daily security operations across multiple sites.
- Developed SOPs and emergency response procedures.
- Supervised recruitment, training, and deployment of personnel.
- Conducted risk assessments and implemented mitigation plans.
- Investigated security breaches and reported findings.
- Liaised with law enforcement and external partners.
- Oversaw asset protection, access control, and surveillance.
Security Supervisor - Crown Plaza Hotel
(2022 - 2023)
- Supervised and managed hotel security team.
- Oversaw CCTV, access control, and surveillance systems.
- Responded to emergencies including fire, medical, and security threats.
- Conducted patrols, inspections, and access control monitoring.
- Investigated incidents and produced detailed reports.
- Trained and mentored security staff on hotel security protocols.
- Collaborated with hotel departments for guest safety.
Senior Security Supervisor - Radisson Blu Hotel
(2018 - 2021)
- Supported the Head of Security in daily operations.
- Monitored compliance with safety and security standards.
- Coordinated guest safety and emergency response.
- Maintained departmental inventory and records.
- Delivered staff training and mentoring.
- Built strong interdepartmental communication for seamless security delivery.
Security Supervisor - Radisson Blu Hotel
(2015 - 2018)
- Supervised security team and daily hotel operations.
- Responded to incidents including theft, medical emergencies, and fire.
- Conducted patrols, crowd control, and access checks.
- Investigated and documented security breaches.
- Participated in VIP and guest protection.
- Ensured compliance with hotel policies and safety regulations.
