Jackson Mutisya

To work with a cohesive team and dynamic organization, where I can incorporate my creativity, talents, and communication skills and grow professionally towards high-end achievement in the organization’s mission and vision by readiness to learn and improve on my skills in all sectors of opportunity with positive attitude.

Security Supervisor at GTC PAN PACIFIC SERVICED SUITES (2024 – 2026)

CCTV controller / Operation at EMARA OLESERENI (2021 – 2024)

Head of security at LIMPOPO HOTEL SUITES (2020 – 2021)

SECURITY OFFICER at CAPITAL CLUB EAST AFRICA NAIROBI (2019-02)

Head Security Supervisor at GREEN HILLS HOTEL (NYERI) (2018 – 2019-01)

Security Officer at WESTLANDS HOTELS LTD – SANKARA NAIROBI (2010 – 2017-05)

• Trained fire Marshall with responsibility to manage fire and emergency incidents.
• Liaise with Receiving Clerks towards verification of goods/products/services entering the premise and proper invoicing.
• Conduct investigations on reported incidents and prepare incident reports detailing findings and recommendations.
• Conduct searches on luggage and vehicles using Morpho Explosive Detector to enhance safety.
• Help troubled guests in safe opening and VingCard Lock requests.
• Conduct trainings on varied topics from terrorism, crime prevention, harassments, fire safety, etc. to the Sankara Associates and contracted units.
• Preparation of Shift Log reports depicting real time events at work.
• VIP treatments and protection procedure articulation.
• Shift management and executing high standards of customer public relations.
• Manage and coordinate corporate events at Sankara Nairobi/ outside.
• Participate in Hotel equipment audits/inventory and Safe Hotel audits.
• Managing Lost & Found items within the hotel.
• Tracking of client goods through consistent and randomized auditing/inspections
• Reporting to the in-house supervisor or correspondent on any contentious matters.
• Preparing company report on weekly, monthly and quarterly basis for efficiency
• Handling detailed investigations liaising with local law enforcement agencies e.g. Recce, GSU and police units.
• Well-versed in securing a facility/premises using advanced techniques
• Track record of patrolling assigned areas diligently
• Known for acting quickly in emergency situations
• Excellent judgment aptitude with a solid ability to detect imminent threats
• Willing to work in a rotating shift
• First Aid and CPR Certified
• Excellent communication skills
• Good eye for detail with the ability to stay organized at all times
• Polite and courteous demeanor
• Particularly effective in working independently
• Proven ability to adapt to changing priorities
• Track record of working in a fast paced environment
• Effective listening skills
• Physically dexterous and Willing to work flexible hours
• Profound ability to maintain confidentiality of information
• Extremely capable of monitoring premises through advanced security cameras (CCTV)
• Very vigilant to suspicious individuals and things
• Demonstrated ability to handle and resolve conflicts in an effective manner
• Managing busy control room.
• I participated on dry run (Pre-Opening of the hotel)

Security Officer at CANADIAN HIGH COMMISSION (2005-06 – 2006-05)

• Managing VIP arrivals and safe guarding their allocations.
• Door keeping services to manage guest access to lobby or Visa processing areas.
• Managing guest parking facilities.
• Protecting client properties against loss through theft, fire or any preventable damage.
• Trained Fire Marshall able to manage fire incidents prior to arrival of advance team.
• Observe any security breach and report to the relevant authority
• Trained first aider capable to handle emergency first aid cases
• Verification of goods received into the premise and as well as leaving with proper clearance
• Store keeper – guarding critical store points and witnessing every stock taking activity.
• Control all the access points and only allow authorized personnel or vehicles only.
• CCTV monitoring and coordination

Security Officer at PRIVATE RESIDENCES (2006-02 – 2010-06)

• Good in Public Relations through guest/staff engagements
• Manage VIP coordination and treatments
• Preparing shift reports of the unfolding events
• Door Keeping services; manage all the access points and visitors’/ contractors’ registries.
• Controls all goods entering or leaving the premises
• Managing all parking facilities
• Managing personnel/vehicle search points.
• Acting Shift supervisor
• Door lock interrogation and programming
• A trainer (Fire and Safety)

First Aid Course – VALSTAN SAFELINKS CONSULTANCY LTD (2025-08)

Occupational First Aid Training – DIVERSE ECOSAFETY CONSULTANTS LTD (2022-10)

Certificate in CORPORATE SECURITY AND EMERGENCY PREPAREDNESS – Victory Security Consultants Ltd (2019-02)

Certificates in Basic Life Support in Fire Safety Course – KENYA RED CROSS (2016-10)

Diploma in Security Management – KENYA INSTITUTE OF SECURITY AND CRIMINAL JUSTICE (2014 – 2015)

Certificate in Security Management – KENYA INSTITUTE OF SECURITY AND CRIMINAL JUSTICE (2013 – 2013)

Basic Training in FIRE MARSHAL TRAINING – G4S AND KK (2013)

Certificate in COUNTER TERRORISM AWARENESS – KICC (2012)

K.C.S.E – IMILINI SEC SCHOOL (1994 – 1997)

K.C.P.E. – MUSUSYE PRI. SCHOOL (1986 – 1993)