Jackson Olumula

Self driven communication specialist with five years of experience in PR, administrative support, customer service and logistics management.

2018-2022: Workshop manager at Sharpe auto service;

Acted as first point of contact, attended to incoming customers, answered customer calls and queries.

Personal assistant to the director; managed his calendar, scheduling meetings and appointments.

Coordinated communication between management, staff and clients.

Assigned work to 25 employees and followed up to ensure we meet targets.

Stock-taking, inventory management, allocated resources and monitored their usage.

Produced monthly and weekly reports on usage of resources and work done.

Document production and filing.

2017-2018: Assistant to the communication manager - Safaricom PLC.

Managed daily staff updates and newsletters; laying out content and sending vial mail.

Uploaded content on the corporate intranet website.

Wrote brand refresh stories.

Organized content for annual report and corporate magazine.

Managed corporate video and image archives.

Provided clerical assistance to senior management.

2016-2017: Internship with the Public relations department, Safaricom plc.

Laid out content for daily staff updates and newsletters.

Archives management and filing.

Received incoming visitors and directed them to appropriate designation.

2015-2018: The University of Nairobi; Bachelor of Arts in Journalism and Media Studies, Second class upper.

2010-2013: Busali Union High School; K.C.S.E, B-